New Provider Portal

We have a new Provider Portal for eligibility, claims, and benefits management.

To login to the new portal you’ll need to register by completing these steps:

Get Help

Call 800-299-6080
Email: [email protected]

Step 1

Get registration code

Once we receive your code request we will email or call you directly.

We know this is annoying.
Sorry for the hassle. Hang in there with us!

Step 2

Register on new portal

1. Go to new portal. 

2. Select Register and choose portal type.

3. Input Registration Information exactly as it appears in the email we sent using:

  • Registration Code
  • TIN
  • Zip code

Don’t have a registration code? Request one now.

Multiple Users?

You can register multiple users with the same TIN, Registration Code and Zip Code.

Skip Add Provider button unless you need access to multiple Tax IDs.

Scroll down for multiple tax IDs

4. Check your email to verify your account via link in email message.

Don’t hate us for all these steps. We know. Sorry!

5. Done!
Login
using new username and password.

PAST CLAIMS:
All providers (NPIs) who have past claims data with MHC will be listed on the right side of the screen.

In the coming months, that data will be updated with your current providers.

Claims data will be available within the portal the week of September 30th.

Prior Authorization is managed on MyCare Portal

Multiple Tax IDs

Each Tax ID needs its own registration code.

1. Request registration code for each tax ID and follow the steps above.

Combine multiple TINs into one account.

2. Login and select Add Provider.

3. Select Look up by registration code. Complete the fields with the registration credentials for each specific Tax ID and submit.

4. Once completed, use Search.
The desired provider should show up on the bottom left-hand corner. Select Add Provider.

Repeat until all are added.

Get new registration code

All-Purpose Feedback Form

1. Submit unlimited forms
2. DO NOT FORGET to enter the page name.

Request a registration code using this form. Our team will connect with you very promptly. 

Enter each TIN & NPI together per Provider.

1
2