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Policy / Article-010

Behavioral Health E/M Services Educational Guide

Audience

Behavioral health E/M services involve the evaluation, diagnosis, and management of mental health conditions by a physician or qualified healthcare professional.

References
  • CPT 2026 Professional Edition, AMA
  • AMA CPT Assistant, ED guidance
  • CMS Evaluation & Management Services Guide
  • Official ICD-10-CM / CPT coding rules

Clinical Providers

Psychiatrists

Nurse Practitioners (Psych NPs)

PAs

Coding & Billing Professionals

Medical Coders

Clinical Documentation Improvement (CDI) specialists

Compliance and audit personnel

Overview

Behavioral health services may occur in or out of clinics, hospitals, residential treatment settings, and telehealth environments.

Key Points

➔ Providers may select the E/M level based on MDM or total time on date of service.

➔ Providers commonly use standard E/M codes when performing psychiatric medical management.

➔ Behavioral health E/M services include:

    • Psychiatric evaluation
    • Medication management
    • Assessment of psychiatric symptoms
    • Treatment planning
    • Coordination with behavioral health providers
    • Risk assessment (suicide, self-harm, harm to others)

Documentation Essentials

Documentation Checklist

Behavioral health E/M documentation should include:

Chief Complaint – reason for the visit.

Example:
— Follow-up for major depressive disorder
— Medication management for bipolar disorder

History of Present Illness – Include psychiatric symptom details:

    • Mood changes
    • Anxiety severity
    • Sleep patterns
    • Appetite changes
    • Functional impact

Mental Status Examination (MSE)  – components include:

    • Appearance
    • Behavior
    • Speech
    • Mood and affect
    • Thought process
    • Thought content
    • Cognition
    • Insight and judgment

Medical Decision Making – document:

    • Diagnoses evaluated
    • Medication management
    • Risk assessments
    • Treatment decisions

Assessment and Plan — include:

    • Diagnosis
    • Medication adjustments
    • Therapy recommendations
    • Safety planning if necessary
    • Follow-up care
Example Correct Time-Based Note

Total time: 45 minutes
— including psychiatric evaluation,
medication management, psychotherapy counseling, and documentation.

Select E/M Level using total time on date of service – Time may include:

    • Patient evaluation
    • Psychotherapy
    • Medication management
    • Review of records
    • Care coordination
    • Documentation
CDI & Audit Considerations

To support accurate coding, documentation should: 

    • Clearly describe psychiatric symptoms and diagnosis
    • Document mental status examination findings
    • Include medication management decision
    • Describe risk assessment and safety planning
    • Reflect medical necessity for treatment

Common Audit Triggers

  1. Missing mental status exam documentation 
  2. Lack of medical necessity
  3. Psychotherapy add-on codes without documentation
  4. Insufficient risk assessment
  5. Missing time documentation

Office/Outpatient Visits

Pro Tip
Only include physician/qualified provider time spent directly managing the critical condition.

CPT Code

Patient Type

Typical Time on Date of Service

MDM Level

99202

New

15-29 min

Straightforward

99203

New

30-44 min

Low

99204

New

45-59 min

Moderate

99205

New

60-74 min

High

99212

Established

10-19 min

Straightforward

99213

Established

20-29 min

Low

99214

Established

30-39 min

Moderate

99215

Established

40-54 min

High

Psychiatric Add-On Code

Pro Tip
Use when psychotherapy is provided in addition to medication management.

CPT Code

Description

90833

Psychotherapy add-on (30 min) with E/M

90836

Psychotherapy add-on (45 min) with E/M

90838

Psychotherapy add-on (60 min) with E/M

Medical Decision Making (MDM)

Pro Tip
E/M level selection based on three MDM components.

Component

Behavioral Health Example

Low

Stable depression on medication

Moderate

Medication change due to side effects

High

Suicide risk evaluation or acute psychosis

Revision History

01/01/2026
Correct Coding Integrity

03/23/2026
Revised by Mountain Health CO-OP Policy Committee

Disclaimer
This document is for informational purposes only. It should not replace clinical judgment or provide medical advice. Coverage, benefits, and eligibility are determined by the member’s benefit plan. CPT codes and procedures included are for informational purposes only and do not guarantee reimbursement. © CPT Only – American Medical Association